Data

Art. 13

Information obligations according to Art. 13 GDPR

The protection of your personal data is of particular concern to us. We therefore process your personal data (referred to as „data” for short) exclusively on the basis of the statutory provisions. With this data protection declaration, we would like to provide you with comprehensive information about the processing of your data in our company and the data protection claims and rights to which you are entitled within the meaning of Art. 13 of the European General Data Protection Regulation (EU GDPR).

Who is responsible for data processing and who can you contact?

Responsible is

Johanniter-Hotel Regensburg gGmbH
Wernberger Straße 1
93057 Regensburg

Phone: +49 (0) 941 788 328 0

E‑mail: includio.regensburg@johanniter.de

The company data protection officer is

Matthias Baumgartner
Projekt 29 GmbH & Co. KG
Ostengasse 14
93047 Regensburg

E‑mail: anfragen@projekt29.de

Tel.: 0941–2986930

Which data is processed and from which sources does this data come?

We process the data that we have received from you in the context of contract initiation or processing, on the basis of consent or in the context of your application to us or in the context of your employment with us.

The personal data includes:

Your master/contact data, which includes, for example, first and last name, address, contact details (e‑mail address, telephone number, fax), bank details for customers.

For applicants and employees, this includes, for example, first and last name, address, contact details (e‑mail address, telephone number, fax), date of birth, data from curriculum vitae and employment references, bank details, religious affiliation, image recordings.

For business partners, this includes, for example, the name of their legal representatives, company, commercial register number, VAT ID number, company number, address, contact person contact details (e‑mail address, telephone number, fax), bank details.

For visitors to our company, this includes name and signature.

For journalists, this includes first and last name, e‑mail address, fax number.

For sweepstakes participants, this includes first and last name, e‑mail address.

In addition, we also process the following other personal data:

  • Information about the type and content of contract data, order data, sales and document data, customer and supplier history and consulting documents,
  • Advertising and sales data,
  • Information from your electronic communication with us (e.g. IP address, log-in data),
  • other data that we have received from you in the context of our business relationship (e.g. in customer meetings),
  • Data that we generate ourselves from master/contact data and other data, such as by means of customer needs and customer potential analyses,
  • the documentation of your declaration of consent for receiving e.g. newsletters.
  • Photographs taken during events.

For what purposes and on what legal basis is the data processed?

We process your data in accordance with the provisions of the General Data Protection Regulation (GDPR) and the Federal Data Protection Act 2018 in the respectively valid version:

for the fulfilment of (pre-)contractual obligations (Art 6 para. 1lit.b GDPR):

Your data is processed for the execution of the contract online or in one of our branches, for the execution of your employment contract in our company. The data is processed in particular during the initiation of business and during the execution of contracts with you.

to fulfil legal obligations (Art 6 para. 1 lit.c GDPR):

The processing of your data is necessary for the purpose of fulfilling various legal obligations, e.g. from the German Commercial Code or the German Fiscal Code.

to protect legitimate interests (Art 6 para. 1 lit.f GDPR):

Based on a balance of interests, data processing beyond the actual fulfilment of the contract may take place to protect our legitimate interests or those of third parties. Data processing to protect legitimate interests takes place, for example, in the following cases:

  • Advertising or marketing (see No. 4),
  • Measures for business management and further development of services and products;
  • Maintaining a group-wide customer database to improve customer service
  • in the context of legal prosecution
  • Sending of non-sales-promoting information and press releases.

within the scope of your consent (Art 6 para. 1lit.a GDPR):

If you have given us your consent to process your data, e.g. to send you our newsletter, publish photos, competitions, etc.

Processing of personal data for advertising purposes

You can object to the use of your personal data for advertising purposes at any time, either in total or for individual measures, without incurring any costs other than the transmission costs according to the basic rates.

Under the legal requirements of § 7 para. 3 UWG, we are entitled to use the e‑mail address you provided when concluding the contract for direct advertising for our own similar goods or services. You will receive these product recommendations from us regardless of whether you have subscribed to a newsletter.

If you do not wish to receive such recommendations from us by e‑mail, you can object to the use of your address for this purpose at any time without incurring any costs other than the transmission costs according to the basic rates. A message in text form is sufficient for this purpose. Of course, every e‑mail always contains an unsubscribe link.

Who receives my data?

If we use a service provider in the sense of order processing, we remain responsible for the protection of your data. All processors are contractually obliged to treat your data confidentially and to process it only within the scope of the service provision. The processors commissioned by us receive your data if they need the data to fulfil their respective service. These are, for example, IT service providers that we need for the operation and security of our IT system, as well as advertising and address publishers for our own advertising campaigns.

Your data will be processed in our customer database. The customer database supports the raising of the data quality of the existing customer data (duplicate cleansing, moved/deceased indicators, address correction), and enables the enrichment with data from public sources.

This data will be made available to the group companies if necessary for the execution of the contract. The storage of customer data is company-related and separate, whereby our parent company acts as a service provider for the individual participating companies. In the event of a legal obligation and in the context of legal prosecution, authorities and courts as well as external auditors may be recipients of your data. In addition, insurance companies, banks, credit agencies and service providers may be recipients of your data for the purpose of contract initiation and fulfilment.

How long will my data be stored?

We process your data until the end of the business relationship or until the expiry of the applicable statutory retention periods (e.g. from the German Commercial Code, the German Fiscal Code, or the Working Hours Act); beyond that until the end of any legal disputes in which the data is needed as evidence.

Will personal data be transferred to a third country?

In principle, no data is transferred by us to a third country. A transfer takes place in individual cases only on the basis of an adequacy decision of the European Commission, standard contractual clauses, suitable guarantees or your express consent.

What data protection rights do I have?

You have the right to information, correction, deletion or restriction of the processing of your stored data at any time, a right to object to the processing and a right to data portability and to lodge a complaint in accordance with the requirements of data protection law.

Right to information:

You can request information from us as to whether and to what extent we process your data.

Right to rectification:

If we process your data that is incomplete or incorrect, you can request that we correct or complete it at any time.

Right to erasure:

You can request that we delete your data if we process it unlawfully or if the processing disproportionately interferes with your legitimate interests worthy of protection. Please note that there may be reasons that prevent immediate deletion, e.g. in the case of legally regulated retention obligations.

Irrespective of the exercise of your right to erasure, we will delete your data immediately and completely, unless there is a legal or legal obligation to retain it.

Right to restriction of processing:

You can request that we restrict the processing of your data if

  • You dispute the accuracy of the data, for a period that allows us to verify the accuracy of the data.
  • the processing of the data is unlawful, but you refuse to delete it and instead request a restriction on the use of the data,
  • we no longer need the data for the intended purpose, but you still need this data to assert or defend legal claims, or
  • You have objected to the processing of the data.

Right to data portability:

You can request that we provide you with your data that you have provided to us in a structured, common and machine-readable format and that you can transmit this data to another controller without hindrance by us, provided that

  • we process this data on the basis of a consent given by you and revocable or for the fulfilment of a contract between us, and
  • this processing is carried out using automated procedures.

If technically feasible, you can request that we transfer your data directly to another controller.

Right to object:

If we process your data on the basis of a legitimate interest, you can object to this data processing at any time; this would also apply to profiling based on these provisions. We will then no longer process your data unless we can demonstrate compelling legitimate grounds for the processing that override your interests, rights and freedoms or the processing serves to assert, exercise or defend legal claims. You can object to the processing of your data for the purpose of direct advertising at any time without giving reasons.

Right to complain:

If you are of the opinion that we violate German or European data protection law when processing your data, we ask you to contact us in order to clarify any questions. You also have the right to contact the supervisory authority responsible for you, the respective state office for data protection supervision.

If you want to assert one of the aforementioned rights against us, please contact our data protection officer. If in doubt, we may request additional information to confirm your identity.

Am I obliged to provide data?

The processing of your data is necessary for the conclusion or fulfilment of your contract with us. If you do not provide us with this data, we will generally have to refuse to conclude the contract or will no longer be able to execute an existing contract and will consequently have to terminate it. However, you are not obliged to give your consent to data processing with regard to data that is not relevant for the fulfilment of the contract or is not required by law.

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